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Terms of Use

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the website (the “Products”) offered by Napili Kai Beach Resort (“us”, “we”, or “our”).

Your access to and purchase of Products is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or purchase of Products.

By purchasing Products on the Guest Amenities Order Form, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the service or purchase the Products.


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on Napili Kai Beach Resorts’ website.

You are responsible for safeguarding the password that you use to access your account and for any activities or actions under your password, whether your password is with Napili Kai or a third-party.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Links to Other Web Sites

Our Guest Amenities Order Form may contain links to third-party web sites or services that are not owned or controlled by Napili Kai Beach Resort.

Napili Kai Beach Resort has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Napili Kai Beach Resort shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.


The amenities are provided as add-ons and come without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Products, and supersede and replace any prior agreements we might have between us regarding the Products offered on our website.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to purchase our Products after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please do not purchase our Products.

Contact Us

If you have any questions about these Terms, please contact us.

Refunds & Cancellations

All sales are final for guest amenity add-ons, Napili Kai Beach Resort logo products, and gift cards. If you are not completely satisfied with your purchase, please contact us at (808) 669-6271 and we will handle inquiries on a case-by-case basis.

Trip Advisor 2024 Travelers Choice logo

Only 10% of hotels worldwide receive this accolade!

Trip Advisor 2024 Travelers Choice logo

Only 10% of hotels worldwide receive this accolade!

Open Table Diners' Choice 2023 award

Open Table Diners' Choice 2023 award